The terms and conditions below apply to all coaching services provided by Cayla Vidmar, Practical Woo-Woo, to any individual or organization. In these terms (“the Terms”), “we”/“us”/“our” means Cayla Vidmar, and “your”/“your”/“yours” means you, the client. Purchasing any Services from us constitutes acceptance of the Terms. The Terms shall not be varied in any way whatsoever unless agreed in advance in writing between the parties. The term “coaching” as here used covers life coaching, personal coaching, 3 month intensive programs and any programs or products purchased or obtained from Cayla Vidmar and Practical Woo-Woo.
DEFINITIONS “Fee” means the sum payable by you to us for the Services. ”Services” means such coaching services (including but not limited to individual one-to-one sessions over video or telephone, and coaching programs made of numerous sessions) as requested by you. ”Session” means a coaching session lasting between 75 to 90 minutes in length.
1.1 We agree to supply the Services to you and you agree to pay the Fee for the same subject to these Terms.
1.2 The exact date and time of our supply of the Services is agreed when both parties confirm a date and time via email.
1.3 The amount of the Fee shall be agreed in advance between the parties when you select one of the Services. By selecting a specific Service, you are agreeing to pay the Fee in full at booking or in installments as agreed upon via email.
1.4 No variation to these Terms shall be binding unless agreed in writing.
2. Independent contractor status
Cayla Vidmar is engaged as an independent contractor. Nothing herein will be deemed or construed to create an employer-employee, joint venture, partnership, or agency relationship between Cayla Vidmar and you for any purpose whatsoever.
3. Your Status
3.1 By purchasing coaching from us, you warrant that: (i) You are legally capable of entering into binding contracts; and (ii) You are at least 18 years old.
3.2 You understand that your coaching results are dependent on your actions. You enter coaching with the full understanding that you are wholly responsible for creating your own results.
3.3 You understand and agree that the Services provided by us is in no way to be construed as psychological counseling, therapy or medical health advice.
4. Our obligations
4.1 We shall endeavor to provide the Services in accordance with these Terms.
4.2 In the event that we cancel the Services or a Session, as applicable, for any reason, we shall offer you a new date for the Services or the Session and no additional Fee shall be payable by you.
4.3 We acknowledge that anything you share with us is completely confidential. We undertake not to disclose any information you share with us in any session in any way whatsoever (unless in the unlikely event we are required to do so by law).
5. Your obligations
5.1 You shall: (i) cooperate with us as reasonably necessary in order to enable us to provide the Services; and (ii) notify us of if you have any special requirements relating to the Services prior to us providing the Services.
5.2 You understand that for our work to be effective it’s important for you to be as honest, open and at ease as possible.
5.3 You shall notify us if and when: (i) you say or do anything in a session that you don’t feel comfortable with; and (ii) you have any concern at all with the way we are working.
6.1 For coaching sessions payment of the Fee by you to us shall be by Paypal or card a minimum of 48 hours before your first Session and be paid in dollars.
6.2 You understand and agree that, in the event that if you fail to comply with this Clause, we reserve the right to: (i) charge interest on any late payment in the amount of 5% of total cost per week of late payment (ii) claim compensation for any reasonable debt recovery costs incurred by us from you should any action be undertaken to obtain settlement of the account.
7. Cancellation Policy
7.1 In the event you decide to cancel your Services and no longer wish to use them, the Fee is not refundable and you are still liable for the remainder payments if you purchased Services through installment payments. You do however have the right to transfer the Services to someone you know as long as you provide this notice to us in writing over email.
7.2 In the event that you notify us that you wish to postpone the Services or the Session prior to the time of commencement of the same, you shall do so 48 hours (2 business days) or more in advance of the next scheduled Session. If you notify us less than 48 hours (2 business days) in advance of the next scheduled Session, the Fee is not refundable.
7.3 In the event that you notify us that you wish to postpone the Services or the Session, you acknowledge and agree that we cannot guarantee to reschedule the same for your preferred date and time.
7.4 In the event that you notify us that you wish to postpone the Services or the Session, you acknowledge and agree that you have up to 60 days to use a one off coaching session, up to 90 days to use the 12 sessions in the 3 month intensive.
8. Refunds Policy
8.1 You understand and agree that, in the event that if you are unhappy with any part of our services, you shall notify us within 24 hours of having had the Session.
8.2 In the event you wish to ask for a refund of that particular Session, you should give us a written notification within 24 hours of the Session outlining in 200 words or more your reason for dissatisfaction.
8.3 If a refund is granted, both parties have the right to terminate the coaching agreement from there onwards in writing, and we shall not be liable to you to provide any future Services and you shall not be liable for any future installments due provided you no longer wish to have any more Sessions.
9. Limitation of liability
9.1 We shall not be liable to you (including for personal injury or death, fraud, or willful default) for any loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, and whether in tort (including without limitation negligence, contract or otherwise) that may result in connection with the Services.
9.2 Our liability to you shall at all times be limited to the amount paid, if any, by you for the Services.
All notices to be given under these Terms will be in writing (which may include email). Any notice given by email shall be deemed served when despatched.
11. Force majeure
We shall not be liable to you or deemed to be in breach of these Terms by reason of any delay in performing or any failure to perform any of our obligations in relation to the Services, if the delay or failure was due to any cause beyond our reasonable control.
No delay or failure by either party to exercise any of its powers, rights or remedies under these Terms will operate as a waiver of them, nor will any single or partial exercise of any such powers, rights or remedies preclude any other or further exercise of them. Any waiver to be effective must be in writing.
If any part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful or unenforceable then such part will be severed from these Terms, the remainder of which will continue to be valid and enforceable to the fullest extent permitted by law.
I understand that the coaching services I will be receiving from my Coach are not offered as a substitute for professional mental health care or medical care and are not intended to diagnose, treat or cure any mental health or medical conditions. I also understand that my Coach is not acting as a mental health counsellor or a medical professional.
For legal purposes, I understand that coaching is currently an unregulated industry and that my Coach is not “licensed “ by any US body even though the sessions may take place in the US.
I understand and agree that I am fully responsible for my well-being during my coaching sessions, and subsequently, including my choices and decisions.
I understand that coaching is not a substitute for counseling, psychotherapy, psychoanalysis, mental health care or substance abuse treatment, and I will not use it in place of any form of therapy.
I understand that all comments and ideas offered by my Coach are solely for the purpose of aiding me in achieving the defined goals I create with my Coach. I have the ability to give my informed consent, and hereby give such consent to my coach to assist me in achieving such goals and understand that results are not guaranteed.
I understand that to the extent our work together involves career and business, my Coach is not promising outcomes included but not limited to increased clientele, profitability and/or business success.
I understand that my Coach will protect my information as confidential unless I state otherwise in writing. If I report child, elder abuse or neglect or threaten to harm myself or someone else, I understand that necessary actions will be taken and my confidentiality agreement limited in this capacity. Furthermore, if my Coach is ordered by a court to provide information or to testify, she will do so to the extent the law requires.
I understand that the use of technology is not always secure and I accept the risks of confidentiality in the use of email, text, phone, video chat and other technology.
I hereby release, waive, acquit and forever discharge my Coach, any agents, successors, assigns, personal representatives, executors, heirs and employees from every claim, suit action, demand or right to compensation for damages I may claim to have or that I may have arising out of acts or omissions by myself or by my Coach as a result of the advice given by my Coach or otherwise resulting from the coaching relationship contemplated by this agreement.
I further declare and represent that no promise, inducement or agreement not expressed in this agreement has been made to me to sign this agreement. This agreement shall bind my heirs, executors, personal representatives, successors, assigns, and agents.